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Merseyside Business Directory Log-in Advertise with us
Directory
- listing all areas

Frequently Asked Questions

  1. About our website?
  2. Accessing our website?
  3. When should I log into my account?
  4. How do I control more than one advert?
  5. What is my login user name?
  6. Is there a contract to sign?
  7. Our Rates are all inclusive of VAT
  8. How do I set up a single advert?
  9. How do I set up several paying adverts?
  10. How do I pay for my advert or feature advert?
  11. How do I pay by standing order?
  12. Can I pay by cheque?
  13. Can I pay by credit or debit card?
  14. What about my invoices?
  15. What can I do if I find it hard to place an advert?
  16. I do not have any photos to upload?
  17. What are Cookies?
  18. What are feature adverts and how do they work?
  19. Can I monitor these views and clicks?
  20. What should I do if my views run out?
  21. Can anybody get a feature advert?
  22. How do I get a feature advert?
  23. How much do we charge for a feature advert?
  24. Do we have a Loyalty Scheme?
  25. Advertising our company through your stationery
  26. What are the statistics?
  27. Can we link to the Merseyside Business Directory from our website?
  1. About our website?

    Merseyside Business Directory is a local directory website with listings for Businesses in and around the Merseyside area. Our site is run by local people supporting local Businesses. We believe Merseyside Business Directory.com is unique from existing business directories. Our user friendly website is colour coded, concise and easy to navigate to ensure that users can quickly and efficiently locate their area and chosen category.

  2. Accessing our website?

    The easiest way to access our website is by adding us to your favourites otherwise known as bookmarks. Our Domains are:

    • www.msbd.com
    • www.merseysidebusinessdirectory.com
    • www.merseysidebusinessdirectory.co.uk
  3. When should I log into my account?

    You can log into your control panel any time you like, edit amend upgrade add further locations more adverts, delete adverts, check your statistics or upload pictures. With our easy to use features you have full control of your adverts.

  4. How do I control more than one advert?

    It does not matter how many adverts you have, you can access all of them from your one control panel with your one username and password.

  5. What is my login user name?

    We have tried to make things as simple as possible, your login username is your email address.

  6. Is there a contract to sign?

    We believe Merseyside Business Directory.com is unique from existing business directories. Therefore there is no contract, nor will there ever be one on our website.

  7. Our rates are all inclusive of VAT

    For a single superior advert we are currently charging £15 per month or £149.00 per year.

  8. How do I set up a single advert?

    To set up a single FREE or superior advert, go to the home page, and click the link at the bottom of page where it states: Advertise with us, or select Login from the top left hand corner.

    Please note: You must first register your details before you can set up your advert

  9. How do I set up several paying adverts?

    To set up several superior adverts, login to your control panel and select ( Add a new advert ), add as many adverts as you require, they will all appear as free adverts in your control panel. When we are in receipt of your payment we will upgrade them to superior adverts.

  10. How do I pay for my advert or feature advert?

    You can purchase your advert(s) and/or feature advert(s) via your control panel and pay by one of the following methods:

    • Standing Order Form (monthly/annual)
    • Sending us a cheque (annual payments only) to: Merseyside Business Directory, Hanover House, 85 Hanover Street, Liverpool, L1 3DZ
    • Secure online credit/debit card payment (Annual payments only)

    Paying for more than one advert

    If you have more than one advert or feature advert to pay for and are paying by credit or debit card or cheque, then you need to select the « Back link at the top right of the shopping basket page. Do this only after you have added each item individually, until all items have been successfully added to your basket.

    Your advert

    • Login to your control panel
    • Select upgrade on the first advert you wish to upgrade: Upgrade (£149.00)
    • Your advert will now be displayed as: Your current order
    • Select the back link: « Back
    • Now select upgrade again on your other advert: Upgrade (£149.00)
    • Proceed to checkout

    Your feature advert - 1000 displays

    • Login to your control panel
    • Select buy now on your feature advert: Buy Now (£10.00)
    • Your feature advert will now be displayed as: Your current order
    • Select the back link: « Back
    • Now select buy now again on your feature advert: Buy Now (£10.00)
    • Repeat the above process to reach your required amount i.e (3000 displays)
    • Proceed to checkout
  11. How do I pay by standing order?

    To pay by Standing Order DO NOT go through the checkout process. Simply print off a monthly or annual Standing Order form, complete it and send it to us along with your full contact name and business details and we will contact you accordingly.

    Download a standing order form (monthly payments) (PDF, 458KB) - Monthly fee £15.00 (inc. VAT)

    Download a standing order form (annual payment) (PDF, 458KB) - Annual fee £149.00 (inc. VAT)

    Please forward completed Standing Order form to:
    Merseyside Business Directory
    Hanover House
    85 Hanover Street
    Liverpool
    L1 3DZ

  12. Can I pay by cheque?

    Yes, of course. Login to your control panel and proceed to the checkout. You will see the option to select payment by cheque. Print off the form and send it to us along with your payment.

    Or alternatively, send us your cheque along with your full contact name and business details and we will contact you accordingly.

    Please make all cheques payable to: Merseyside Business Directory.com

    Please forward your cheque to:
    Merseyside Business Directory
    Hanover House
    85 Hanover Street
    Liverpool
    L1 3DZ

  13. Can I pay by credit or debit card?

    Yes. We accept all High Street credit and debit cards. Just login to your control panel where you will be taken through our secure online payment system.

  14. What about my invoices?

    Upon receipt of your payment you will automatically receive a VAT invoice via post. If you pay by standing order, you will receive an invoice each quarter.

    Quarterly invoices: if you feel this is not adequate for your accounts, please email us.

  15. What can I do if I find it hard to place an advert?

    We are here to help you. If you find it hard to set up your advert, send us an email with your contact name and business details and we will contact you accordingly.

  16. I do not have any photos to upload

    If for some reason you need photos taken of your premises, staff or product we will be more than happy to send one of our photographers to you. Please note there is an additional charge for this service depending upon where you are based.

  17. What are Cookies?

    Cookies?
    Computer cookies are small text files that a website transfers to your computer for added functionality. They are pretty standard these days - almost every website uses them in one form or another. We also use cookies to measure the effectiveness of our website's design, allowing us to make it more user-friendly and easy to use.

    Are cookies safe?
    Yes / Cookies don't contain personal information such as name, e-mail address, telephone number or credit card numbers - any information gathered through the use of cookies is compiled on an entirely anonymous basis. Please note we never exchange cookies with third party websites or external data suppliers.

    Can I switch cookies off?
    If you'd prefer not to receive cookies, or want to be notified of when they are placed, you can set your web browser to do this (refer to your browser's help section to find out how to 'disable cookies'). Cookies can also be disabled by 'firewall' software. Please note that disabling future cookies or deleting current ones may restrict your access to certain areas or features of our website.

  18. What are feature adverts and how do they work?

    Feature adverts are built into our database, when you purchase feature adverts you are buying what we call displays they are sold to you by the 1000. Please note there are no time or date restrictions, these are used up when a customer is searching for a particular item, via area or category.

    If your business falls within this area or category, your displays which you have purchased will start to be used up in the form of views and clicks. Each time your feature advert appears via a customer search you will have used up 1 view. A customer can then click through to your Superior advert (this click does not constitute another view from your remaining total.

  19. Can I monitor these views and clicks?

    Yes, just log into your control panel you will see how many people have viewed or clicked on your business, you will also see the remaining displays which you have left.

  20. What should I do if my views run out?

    Just log into your control panel, where you can purchase additional displays anytime you require them. Don't worry too much about running out you will automatically receive an email when you get down to your last 100 displays.

  21. Can anybody get a feature advert?

    No, unfortunately, unless you have a superior advert, you will not be able to take advantage of this offer.

  22. How do I get a feature advert?

    If your advert is of superior status, all you have to do is login to your control panel, there you will see the feature advert, below your current advert, highlighted in red.

  23. How much do we charge for a feature advert?

    For a feature advert we are currently charging £10.00 (inc VAT) per 1000 displays.

  24. Do we have a Loyalty Scheme?

    From time to time, you might recommend a friend to our website, if this person takes out a superior advert, we feel you should be rewarded in some way.

    So if you have a superior advert: we will automatically extend your expiry by three months. We will also give you an extra 500 displays for your feature advert. If you haven't purchased a feature advert you will receive one automatically, until your 500 displays are used up.
    There is no limit to how many people you can recommend, we will just keep extending your expiry date and your displays will keep building up.

    What if my advert is a FREE advert: It won't be a FREE advert anymore, we instantly upgrade your free advert to our superior advert for three months. And just like the superior advert we will also give you an extra 500 displays for your feature advert.

    Please note if your advert was a FREE listing, it will automatically revert back, after your expiry has lapsed. Once it reverts back, you will automatically loose any displays which have not been used.

    CONDITIONS APPLY
    We must receive a simple email stating your name address and company name and the full details of the person you are recommending before this person registers their details.

  25. Advertising our company through your stationery

    If you have a business listing on our website, it stands to reason the more people that know us the more business you are likely to receive. If you or your Company are willing to advertise our company name on your stationery i.e. Letterheads, Business cards, Flyers and leaflets etc. - please get in touch...

    We are prepared to offer you extra discount for our logo to be displayed on your stationery. This offer will be mutually agreed by both parties.

  26. What are the statistics?

    List views
    Track how many times your business has been listed via a customer search.

    Ad views
    Check how many potential customers have actually clicked on your advert, opening up your full business page.

    Optional extras - feature adverts
    Views
    Track how many times your feature advert has appeared throughout our website.

    Clicks
    Check how many times a customer has clicked on your feature advert opening up into your full business page.

  27. Can we link to Merseyside Business Directory from our website?

    Yes, of course! We would be delighted that you would like to link back to us. And to make things really easy we have put together on one page all the HTML code you'll need. Either you or your web designer can easily add this to one of your web pages.

    Grab the code for linking to us.